Mobile Vikings joins the Proximus Group
Monday, 14/12/2020 - As you probably know by now, DPG Media and Proximus have reached an agreement on the acquisition of Mobile Vikings by Proximus. It is important to know that this transaction can only be completed after approval by the competent competition authority. The agreement will be submitted by Proximus to that authority in the coming period.
This agreement is good news for Mobile Vikings, but it undoubtedly raises a lot of questions. You'll find the answers to a number of questions below!
Will prices increase?
No. Mobile Vikings will not increase prices after this acquisition agreement, not for prepaid cards, not for subscriptions. After all, there will be no change to our goal: to always offer our Vikings the best price and the best service.
What will happen to the Mobile Vikings helpdesk?
It will remain alive & kicking, nothing will change. Let's be clear: good service for our Vikings will always be one of our main goals.
What will happen to my Viking Points?
Nothing will happen to your Viking Points. You simply keep the Viking Points you have today in your account. The ways to earn Viking Points will also remain unchanged (Viking Deals and referring a new Viking).
What will happen to the Viking Deals?
The Viking Deals are 100% part of your life as a Mobile Viking today and will not change. The current way of working and the current partners will not change as a result of the acquisition agreement.
What will happen to the Viking Clans?
The Viking Clans are 100% part of your life as a Mobile Viking today and will not change. The current way of working and your monthly amount of free extra data will not change as a result of the acquisition agreement.
What will happen to the DNA, the identity of Mobile Vikings?
If the acquisition eventually goes ahead, Proximus has already indicated that it will safeguard the essential brand identity of Mobile Vikings. The brand will continue to offer its products and services under the same conditions and under the same name. Mobile Vikings will retain its current services and advantages and will be able to use the best mobile network in Belgium in the future and benefit from future Proximus innovations.
Will I get another SIM card?
Nothing will change for your SIM card. Even if the competition authority approves the agreement, there will be no need for a new SIM card.
Can I keep my current number?
You will be able to keep your current phone number(s) without any problem.
Do I have to change network again?
Nothing will change for the time being. If the competition authority approves the agreement, we will switch to the Proximus network in the future. It is important to know that you will not need a new SIM card for this. This transition to the Proximus network will be transparent for Vikings. As soon as we have more insights into how this will work, we will inform you in detail.
Do you guarantee that I will continue to have good coverage?
If this acquisition agreement is approved, Mobile Vikings will be able to use the best mobile network in Belgium in the future, as well as benefit from future Proximus innovations. There will be even better coverage for 3G and 4G(LTE), and the download speed will also increase. Do note that these data are based on the mid-2020 driving tests and are therefore subject to network changes by Orange or Proximus. As soon as we have more insight into how this will work, we will inform you in detail, although not for the time being.
What will happen to the My Viking app?
The My Viking app is 100% part of your Mobile Viking life. So it will continue to work as before.
From when will Mobile Vikings be acquired?
There is no specific date yet. The transaction must first be approved by the competition authority.
Will Mobile Vikings also offer broadband?
If the acquisition goes ahead, the road to a Mobile Vikings broadband offer will logically lie open. However, as far as the concrete plans in this area are concerned, the future is unknown. We will, of course, communicate about this as soon as things have become clear.
Will Mobile Vikings also offer smartphone deals?
If the acquisition goes ahead, the road to a Mobile Vikings smartphone deals offer will logically lie open. However, as far as the concrete plans in this area are concerned, the future is unknown. We will, of course, communicate about this as soon as things have become clear.
What will happen to JIM Mobile?
Both JIM Mobile and Mobile Vikings will remain as they are today.