Becoming a Viking
How do I become a Mobile Viking?
Results
No results found.
I don't have a Mobile Vikings SIM card yet
- How do I create an account?
- How do I order a SIM card?
- Frequently asked questions about transferring your number to Mobile Vikings
- What happens to my prepaid SIM card at my current provider?
- What happens to my subscription at my current provider?
- Can people still reach me during my switch?
I ordered a Mobile Vikings SIM card
- How do I activate my SIM card?
- How do I activate / install my eSIM?
- I currently have an eSIM from another provider. How do I make the switch?
- I have not received an activation / confirmation email for my eSIM. What do I do now?
- What do I do if I’ve ordered the wrong SIM card?
- I didn't receive my SIM card. What do I do?
eSIM
- What is an eSIM?
- What are the costs of an eSIM?
- Do I still have a SIM card number with an eSIM? Where can I find this?
- Can I use an eSIM as a Dual SIM?
- Can I use an eSIM only in a mobile phone or can I install it in other devices such as a smartwatch?
- Why do I have to indicate right away whether I want an eSIM or a physical SIM card? Can't I just request both?
I don't have Mobile Vikings internet at home yet
- Do I have to choose Superfast Internet if fiber is available at my address?
- Which Internet does Mobile Vikings use?
- Before ordering, how do I know what internet speed is available at my home?
- How do I know whether there is a Proximus line at my address?
- What happens if I already have an internet subscription with another provider?
- What happens after I place my order?