How can I install my modem myself?
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To install your modem yourself, you indicate during your order that you want a self-installation.
We will then send your modem to your address as quickly as possible, which means you can expect a package within 3 business days if everything goes perfectly. Via the Track & Trace service of bpost, you can follow the status of your package at all times.
Once you have received the modem, you choose when to install it. The instructions on the packaging of the modem will tell you what you need to do to complete the installation.
Need more help? You can always count on our configuration wizard.