My account
Viking Clan
- What is a Viking Clan?
- What are the advantages of a Viking Clan?
- How do I start a Viking Clan?
- Where do I find my personal invitation link for my Viking Clan?
- I have an Unlimited subscription. What's in a Viking Clan for me?
- How do I name my Viking Clan?
My information
- How can I get in contact with Mobile Vikings?
- Where do I find the PIN and PUK code of my SIM card?
- I can't log in. What do I do?
- Can I add or delete my VAT number in my account?
- How do I change my PIN code?
- How can I merge several accounts into 1 account?
My usage
- How do I know when my calling credit is going to expire or (almost) used up?
- There are too many texts/calls in my usage. How come?
- How can I check my data usage?
- My recent usage isn't available on the website or in the Viking App. Why?
- My out-of-bundle usage in my account is incorrect. What does that mean?
- Why do I get a notification about (€ 10) out-of-bundle usage?
My Viking app
- What can I use the My Viking app for?
- I can't see the new My Viking app in the App Store or Google Play Store. What can I do?
- I have an older device and can't use the My Viking app. What do I do?
- I want to go back to the old version of the Viking App, can I?
- How do I check my mobile internet usage on my phone?