I've ordered a SIM card
Here you'll find questions about your SIM card order.
- How do I activate my SIM card?
- I have not received an activation / confirmation email for my eSIM. What do I do now?
- I deleted my eSIM by mistake. What do I do now?
- I currently have an eSIM from another provider. How do I make the switch?
- How do I activate / install my eSIM?
- What do I do if I’ve ordered the wrong SIM card?
- I didn't receive my SIM card. What do I do?
- I ordered a SIM card with subscription. Does it have a month bundle?
- What if I have a complaint about my online order?