1. Note: this means that the password of your Wi-Fi will be reset to its original value. So it is better to have that available at hand in advance. If you prefer, you can follow our wizard
  2. There is a reset button on the back of your modem (between the blue DSL port and the black USB port). To press it, you will need a pointed object such as a pen. Turn the modem on and hold down this reset button for about 20 seconds.
  3. The LED indicators on the front of the modem will go out and then light up again. This means that your modem has been reset and your Internet connection is active again.