How can I book an appointment for installation?

You can book an appointment for the installation of your internet at home at the time of placing your order. After choosing your subscription, you can also book an installation appointment. This appointment will be confirmed by e-mail, and you can track it in your My Viking account on the website. 


Two working days prior to your installation, we will send a confirmation SMS to the number you have provided us: either to your number or that of the contact person who will be present during the installation. On the day of installation, our installer will call the same number 30 minutes in advance to confirm. And don’t forget: the installer is from Proximus, so no need to panic. ;-)