How can I book an appointment for installation?
To finalise your order for internet at home, you book an appointment for the installation. After you have chosen your subscription, you book this appointment for the installation. It will be confirmed by e-mail, and you can manage it in your My Viking account on the website.
Two working days prior to your installation, we will send a confirmation SMS to the number you have provided us: either to your number or that of the contact person who will be present during the installation. On the day of installation, our installer will call the same number 30 minutes in advance to confirm. And don’t forget: the installer is from Proximus, so no need to panic. ;-)