What happens after I place my order?

Once you've booked your appointment, you'll get a confirmation e-mail. You can at any time follow up your order and your appointment in your My Viking account.

Two working days prior to your installation, we will send a confirmation SMS to the number you have provided us with: either to your number or that of the contact person who will be present during the installation. On the day of installation, our installer will call the same number about 30 minutes in advance, to confirm. If your appointment needs to be cancelled, we'll let you know and you'll get an e-mail to set up a new appointment.