How do I transfer my eSIM to another phone?

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Are you already a Viking? Then click on the "I'm a Viking" tab to see how to transfer your eSIM to another device.

Not a Viking yet? Then click on the 'I'm not a Viking yet” tab to see how to transfer your eSIM to another device.

You easily transfer your eSIM using these steps:

      • Request a replacement eSIM through your My Viking account.
      • Immediately after placing your order, you will receive an email containing an activation code for your eSIM. Through the red button in the email you activate your new eSIM.
      • Once activated, you will receive a second email containing a QR code. Remove the unused eSIM profile before scanning the QR code:

 

Android: go to Settings > Connections > SIM card manager. Select your e-SIM, click on the indicator to disable e-SIM, then click on ‘Delete’.

iPhone: go to Settings > Mobile Network > Mobile data. Select the eSIM you want to delete, then click on 'Delete eSIM.

      • Once you removed the unnecessary profile, scan the QR code through your phone's settings and not directly through the camera app.

Still uncertain? No problem! Use the configuration wizard to activate your eSIM profile: simply select the brand and model of your device and you're good to go!

Remember to scan the QR code received from us only through your phone's settings, not via the camera app. For security reasons, please note that this QR code can only be scanned once. Didn't succeed the first time? You can easily request a new eSIM via your My Viking account.
You easily transfer your eSIM using these steps:

      • Request a replacement eSIM through your My Viking account.
      • Immediately after placing your order, you will receive an email containing an activation code for your eSIM. Through the red button in the email you activate your new eSIM.
      • Once activated, you will receive a second email containing a QR code. Remove the unused eSIM profile before scanning the QR code:

Android: go to Settings > Connections > SIM card manager. Select your e-SIM, click on the indicator to disable e-SIM, then click on ‘Delete’.

iPhone: go to Settings > Mobile Network > Mobile data. Select the eSIM you want to delete, then click on 'Delete eSIM.

 

      • Once you removed the unnecessary profile, scan the QR code through your phone's settings and not directly through the camera app.

Still uncertain? No problem! Use the configuration wizard to activate your eSIM profile: simply select the brand and model of your device and you're good to go!

Remember to scan the QR code received from us only through your phone's settings, not via the camera app. For security reasons, please note that this QR code can only be scanned once. Didn't succeed the first time? You can easily request a new eSIM via your My Viking account.

If you transfer an existing number from another operator to a Mobile Vikings eSIM, the transfer of your number to Mobile Vikings starts as soon as you enter the activation code in your My Viking account. This takes a maximum of 1 business day. Once the transfer is complete, you will receive the email with the QR code. So keep that in mind if you do the activation for example on Friday or on the weekend.