I deleted my eSIM by mistake. What do I do now?
No problem! Through these steps, you will soon be off with a replacement eSIM:
- Request a replacement eSIM through your My Viking account.
- Immediately after placing your order, you will receive an email containing an activation code for your eSIM. Through the red button in the email you activate your new eSIM.
- Once activated, you will receive a second email containing a QR code. It is important to scan this QR code only through your phone's settings, not directly through the camera app.
Still uncertain? No problem! Use the configuration wizard to activate your eSIM profile: simply select the brand and model of your device and you're good to go!