You can very easily activate your eSIM. Make sure your phone is connected to wifi. Are you transferring an existing number with another operator to a Mobile Vikings eSIM? Then remove the previous operator's physical SIM card from your phone before scanning the QR code.

To activate your eSIM, follow these steps:

  • Immediately after placing your order, you will receive an email containing an activation code for your eSIM. Click on the red button in the email to access your My Viking account and enter the code there.
  • Once activated, you will receive a second email containing a QR code. It is important to scan this QR code only through your phone's settings, not directly through the camera app.

Still uncertain? No problem! Use the configuration wizard to activate your eSIM profile: simply select the brand and model of your device and you're good to go!

Remember to scan the QR code received from us only through your phone's settings, not via the camera app. For security reasons, please note that this QR code can only be scanned once. Didn't succeed the first time? You can easily request a new eSIM via your My Viking account.
If you're transferring an existing number from another operator to a Mobile Vikings eSIM, the transfer process begins as soon as you enter the activation code in your My Viking account. This typically takes up to 1 business day. Once the transfer is complete, you will receive an email with the QR code. Keep this timeline in mind while completing the process.