How can I terminate my Mobile Vikings subscription or prepaid SIM card?

No longer satisfied?
We're sorry you're no longer satisfied with Mobile Vikings. But we undoubtedly have a tariff plan that's a perfect match for you, or a solution for whatever issues you're encountering. Would you like us to help you out? Give us a call, or chat with one of our colleagues on this page. Or e-mail us, and we'll sort it out together. 

Call us? On working days between 8.30 am and 5 pm.
0456191976. Vikings call 1976 free of charge.
Chat with us? On working days between 8.30 and 11.30 am & 1.30 and 4.30 pm. 
Click on the chat button at the bottom of this page. 

Would you rather terminate your subscription or prepaid SIM card? 
If you want to keep your number, your new provider will take care of everything. You do not have to terminate anything with us. Do you want to terminate your number completely? You can do so via My Viking. If you have a prepaid SIM card, it suffices to stop topping up. Your number will then automatically expire.

Some tips:
  • Use up your remaining calling credit and bundles first, as you can't transfer them to your new provider.
  • Are you canceling a subscription? Then you'll receive a final bill.
  • Are your contacts saved on your SIM card? Make sure that you copy them to your device first before switching SIM cards.
  • If you terminate your number, you have 30 days to transfer it to another provider. If you don't, the number can no longer be recuperated. 
  • Not satisfied with your new provider? We'll welcome you back with open arms!