How can I block my SIM card and phone?
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Blocking and Replacing Your SIM Card
Has your phone been stolen or lost? You can easily request a replacement SIM card through your My Viking account. Select the phone number, go to the 'SIM Card' tab, and then click on 'Replace/Transfer SIM Card'.
During the request process, you can:
- choose either a physical SIM card or an eSIM
- immediately block your old SIM card (or choose not to)
Finding and/or Blocking Your Phone
If you have lost your phone, you can:
- Ask someone to call you, it might still be in your jacket pocket or bag.
- Trace and/or block your smartphone using an app.