I can’t send SMSs. What should I do?

      1. First of all, check whether you still have service. No service? Go to the settings of your device and manually select Mobile Vikings as a network operator.
      2. After that, check your calling credit if you have a prepaid SIM card.
      3. Reboot your device after this and try sending an SMS to your self. If that doesn't work, contact the helpdesk.
      4. Are you abroad? Try switching operators manually in your settings to see whether that solves it.  Also use the correct number format if you are abroad, for example +32 when sending an SMS to a Belgian number.

Does the issue persist after going through these steps? Call our helpdesk at 1976 or contact us via the webform.

Did you choose the Only Data price plan? In that case, you'll be able to receive text messages but not send them. Of course, you can send messages through WhatsApp, Messenger, ... using mobile data.