I can’t send SMSs. What should I do?
- First of all, check whether you still have service. No service? Go to the settings of your device and manually select Mobile Vikings as a network operator.
- After that, check your calling credit if you have a prepaid SIM card.
- Reboot your device after this and try sending an SMS to your self. If that doesn't work, contact the helpdesk.
- Are you abroad? Try switching operators manually in your settings to see whether that solves it. Also use the correct number format if you are abroad, for example +32 when sending an SMS to a Belgian number.
Does the issue persist after going through these steps? Call our helpdesk at 1976 or contact us via the webform.