Can I easily change rate plans for my internet at home?
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You don't have Fiber
Do you currently have a VDSL connection and want to switch to Fiber? First, you need to check if Fiber is available at your address. You can easily do this through your My Viking account:
- Is Fiber available? Great, then you only need to book an appointment and an installer will come and install Fiber for you, free of charge.
- Is Fiber not yet available? Don’t worry, Fiber is being rolled out in different phases. It is possible that your address is (currently) not in a zone where Fiber is available today. Read more about it in this article.
If Fiber is not available at your location yet, you can still surf at super-fast speeds with our 'Unlimited Fast Internet” subscription while you wait! ;-)
You already have Fiber
You can easily change the tariff plan of your internet subscription at any time through your My Viking account. You will find this option under “Product” > "Change Subscription”. Then, choose your new tariff plan from our Fiber offerings:
- Unlimited Fast Internet: download speed up to 100 Mbps.
- Unlimited Superfast Internet: download speed up to 1 Gbps.
- Unlimited Hyperspeed Internet: download speed up to 5 Gbps.
The change will take effect immediately. For your previous tariff plan, you will receive a pro rata invoice for the last billing period.