I'm moving, how does the installation at my new address work?

When you move, you have two options:

• If possible, you install your modem yourself: we will send you a new modem (including installation instructions) via bpost. With our configuration wizard we guide you step-by-step through the installation. Installing your modem has never been easier. ;-)
• An installer will come by to install your modem. Easily book an appointment through your My Viking account. By informing us of your move as soon as possible, you can schedule an appointment with an installer well in advance (e.g. 2 months ahead).