How do I make an appointment with an installer to install internet in my new home?

In order to finalize your move, book an appointment with an installer. The appointment will be confirmed by email, you can always manage it through your My Viking account. By informing us of your move as soon as possible, you can schedule an appointment with an installer well in advance (e.g. 2 months ahead).

Two working days prior to your installation, we will send a confirmation SMS to the number you have provided us: either to your number or that of the contact person who will be present during the installation. 

On the day of installation, our installer will call the same number 30 minutes in advance to confirm. And don’t forget: the installer is from Proximus, so no need to panic. ;-)