How do I activate visual voicemail on my phone?

For Samsung, visual voicemail will be available after the OneUI 6.1.1 update. The rollout of this update will occur by model and will take 6 to 9 months. Starting in September, visual voicemail will be available for all iOS devices with iOS 18 (or higher). If you prefer to use classic voicemail, you can of course switch visual voicemail off.

As soon as visual voicemail is active for a specific phone number, we will of course inform you personally.

If you are unable to play and/or delete your first visual voicemail message, please restart your phone. This should do the trick. Still not working? Be sure to contact the wise Vikings from our helpdesk.