What can I do when my data roaming doesn't work?
If you cannot connect to the local mobile internet immediately, go over this checklist before you do anything else.
- Restart your device several times as soon as you arrive abroad.
- Try to establish a connection with the different local networks manually through your device settings. One network may provide a more stable connection than another.
- Check whether the option 'data roaming' is enabled in your device settings. This will usually be available in the 'Mobile networks' menu.
Settings ok, tried a different network, and still no internet? Try editing an existing access point or creating a new one using the settings below:
- apn: internet.proximus.be
- MCC: 206
- MNC: 01
*You can't edit this on an iPhone