Tips for consulting your data usage
In the My Viking app or through your My Viking account, your usage history is under the "Consumption" tab. Here you will find an overview of all data sessions, incoming/outgoing calls and incoming/outgoing text messages.
We cannot verify what your data has been used for. Most devices register your data usage so that you can check this.
- Android: Go to Settings > Connections > Data Usage > Mobile Data Usage.
- iOS: Settings> Mobile network > Mobile Data.
The definition of a ‘data session’ isn't as clear-cut as you might think. Your device does not start a new data session each time you open a new app or visit a website. Instead, it opens an active data session. Keep in mind that a data session can remain active for several days. This depends on the type of device you are using. A data session can be force stopped if you set your device to airplane mode or if you restart it all together.