How do I avoid extra costs with a subscription when I am in a non-EU country?
Your usage in a non-EU country is not included in your monthly bundle, so you have to pay these charges separately. You can check the roaming rates on our roaming page. This occurs automatically and appears in your monthly invoice or payment invitation.
Here are some tips on how to avoid extra costs:
- Limit the number of characters in your text message.
For example, in your iPhone, you enable this via Settings → Message. The counter shows you when a text message is too long to send in one message.
- Have people call you instead of you calling them. Our roaming wizard will show you that an incoming call is usually much cheaper. And, the person calling you does not pay extra because you are in a non-EU country!
Are you traveling outside of the EU? In that case, you won't be able to surf to avoid unexpectedly high costs. Do you really want to use mobile data outside the EU? That’s possible! With the Global Data Pass you can use mobile data in many countries outside the European Union. You can find all the details here.