My online payment failed. What now?
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You can pay your invoice or top up manually through your My Viking account by selecting one of the following payment methods:
- Bancontact
- Payconic by Bancontact App
- Mastercard or Visa
Payment failed?
Has your payment been rejected, or have you received an error message? This can have several causes:
- your payment was declined by the bank
- insufficient funds in your account
- incorrect bank card details
- authentication failed
- your bank card is no longer active or has been deactivated
...
In case of problems, it is recommended to contact your bank.
Has your payment been processed correctly where the amount was deducted from your account, but your invoice is still showing as open? Please send an email with your payment proof to info@mobilevikings.be, we will be happy to check it for you.