How can I reset my voicemail PIN code?
Have you forgotten your the PIN code of your voicemail? Then you can retrieve it by following these steps:
Typ #145# on your mobile
Press the call key
You will receive your voicemail code by SMS (free of charge).
You can change your voicemail PIN code by following these steps:
Call 1933 on your mobile or 0456 19 19 33 (abroad or from another phone).
Select option 3 (Change mailbox settings)
Select option 2 (Personal code)
Follow the instructions and enter a secret voicemail code with 6 to 8 digits. Avoid using obvious combinations such as your birth date, 123456 or 111111. Your new voicemail code will be activated within 2 hours.
If the wrong PIN code is entered three times, your voicemail will automatically be blocked. To reactivate your voicemail send an email to firstname.lastname@example.org stating your phone number. Our helpdesk will then make sure that your voicemail is reactivated as soon as possible.