Can I pause my subscription?
No, it is not possible to temporarily pause your subscription. If for some reason you are temporarily unable to use your subscription, we recommend switching to a prepaid card. The only condition is that you top up your prepaid card once a year and identify your SIM card by making a payment. More information can be found here.
You can switch from a subscription to a prepaid card in the settings of your SIM card in your My Viking app, or via the website. Youhave the option to switch immediately or at the end of your current bundle. If you switch immediately, your data bundles will remain valid until their normal expiry date. Any other bundles expire immediately.