Can I switch from Unlimited Fast Internet to a faster internet subscription?
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Do you already have Fiber?
You can change the rate plan of your Internet at Home subscription at any time through your My Viking account. You can find this option under "Product" > "Change Subscription".
Please note that the rate plan change will be effective immediately. You will receive a pro rata calculation for your last Unlimited Fast internet invoice.
Don't have Fiber yet?
Do you currently have a VDSL connection (Unlimited Fast internet) and would like to switch to Fiber? First of all, you have to check whether Fiber is already available at your address. You can easily check this in your My Viking account. Is Fiber available? Great, then all you have to do is book an appointment and a technician will come and install Fiber at your place for free.
Fiber is rolled out in several phases. So it is possible that your address is not (yet) in a zone where Fiber is available today. Read more about this in this article.