You can do this by using an automatic payment method or you can pay manually via My Viking (website and app) by selecting one of the following payment methods:

  • Bancontact
  • Payconic by Bancontact App
  • Mastercard or Visa

Good to know:  if you have used one of the above payment methods, your payment will be processed immediately. This will unblock any blocked services almost immediately.

It's not possible to receive a paper credit transfer with your paper invoice. To configure your direct debit, choose your automatic payment when selecting your subscription. If you prefer paying by bank transfer, keep in mind that it can take a few working days for your payment to be processed in our systems. In case you want to dispute your invoice/payment invitation, please mail the following information to the number of your invoice/payment invitation and which costs exactly you dispute. Our helpdesk will take it from there.

If you have Viking Points, they are automatically deducted from your invoice or payment invitation.